Shipping Policy
At Aarina.co.uk, we are committed to delivering your orders as quickly and efficiently as possible. We strive to offer transparent shipping options so that you can make informed decisions when shopping with us.
1. Shipping Methods & Delivery Times
We offer a variety of shipping methods to suit your needs:
- Standard Shipping: Estimated delivery time of 3-5 business days.
- Express Shipping: Estimated delivery time of 1-2 business days.
- Next Day Delivery: Available for orders placed before [time], with delivery on the next business day.
Please note: Delivery times are estimates and may vary depending on the courier, destination, and order processing times.
2. Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. You will be able to see the exact shipping cost during checkout before completing your purchase.
- Free Standard Shipping: We offer free standard shipping on all UK orders over £[amount].
- Express & Next Day Shipping: Shipping fees for express and next-day services will be displayed at checkout.
3. Order Processing
- Orders are typically processed within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- If there are any issues with your order (e.g., out-of-stock items), our customer service team will reach out to you promptly.
4. Delivery Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this information to track your order and stay updated on its status.
5. International Shipping
At this time, we only ship within the UK. If you're located outside the UK and would like to inquire about international shipping, please contact us at [customer service email/yourstorehs@gmail.com].
6. Missing or Lost Shipments
If your order has not arrived within the estimated delivery time, please check the tracking information first. If your order shows as delivered but you have not received it, please:
- Double-check with any family members, housemates, or neighbors.
- Check with your local delivery office to see if the parcel was left there.
If you are still unable to locate your package, please contact us within 14 days of the expected delivery date. We will investigate the issue and work with the courier to resolve it.
7. Damaged or Incorrect Items
If your order arrives damaged or contains incorrect items, please notify us immediately at [customer service email/phone number] with the following details:
- Your order number.
- Photos of the damaged or incorrect items. We will arrange for a replacement or refund as per our return and refund policy.
8. Address Accuracy
Please ensure that your shipping address is correct and complete before finalizing your order.Aarina.co.uk is not responsible for any delays or missing packages due to incorrect or incomplete addresses.
9. Customs Duties and Taxes
For UK-based shipments, there are no customs duties or taxes applied. However, if you are shipping to an international destination, please be aware that customs duties or taxes may apply, which are the responsibility of the recipient.
We hope this Shipping Policy ensures a smooth and pleasant experience when receiving your orders from Aarina.co.uk. If you have any further questions or need assistance, feel free to contact our customer support team at [customer service email/yourstorehs@gmail.com].